Delivery & Returns
DELIVERY INFORMATION
Sydney – Next Business Day Delivery
Next business day delivery is available for Sydney orders placed before 12pm.
*This excludes public holidays.
Standard Delivery (Outside Sydney)
For all locations outside Sydney, estimated delivery timeframes are:
- Metro areas: 1–3 business days
- Regional areas: 3–7 business days
Delivery times are estimates and may vary depending on your location and courier network conditions.
Tracking
Once your order has been dispatched, you will receive an email or SMS notification containing your tracking number.
RETURNS
Love it, or your money back.
We're absolutely sure that you're going to love our Storewell products, but sometimes things just don't work out the way you expect.
Refunds
If for whatever reason you aren't happy with your purchase, you can contact us within 14 days of receiving your product for a refund. To be eligible, items must be in resellable, as new condition.
We will refund the original purchase price, excluding the initial delivery cost (if applicable).
*Return postage costs are the responsibility of the customer.
Damaged Goods
We take care when dispatching orders to minimise damage in transit. However, if your order arrives damaged, please contact us within 5 days of receiving your order.
We will arrange a replacement as soon as possible.